Frequently asked questions:

Can the app make any color? How do I make [a specific color] in the app?

Yes, the app can make any color! The color picker tool has an outer ring to choose hue, and an inner square to choose tint/shade. Make sure you’re using both interfaces for the best result. Click here to watch a video which demonstrates how to use the color picker. The color picker can also accept hex codes as input, which is a great way to use the same color again and again. If you’re not sure of the hex code for your desired color, do an online search for your color name + hex code. You might find it!

The app isn’t detecting the grout lines in my photo. Help?

Some things to try:

• Crop your image: Sometimes, the app has difficulty detecting very small tesserae or tiles. To improve the results, try cropping the image to a smaller section of your tile pattern.
• Try a different model: Groutr now has two grout-detection algorithms. If one isn’t working for your image, the other may perform better. Both are free to try!
• Adjust the settings (v1 only): If you are using Groutr v1 for mosaic artwork, you can change the tesserae size setting to adjust which grout lines are detected. If the app missed some grout lines, try decreasing the tesserae size setting. On the other hand, if there are too many grout lines detected, increase the tesserae size.
• Send us your photo: If you’re still having trouble, feel free to send us your photo! We’re always working to improve our algorithm and would love to see what works and what doesn’t.
  
  We hope these tips help you get the results you’re looking for. Don’t hesitate to reach out if you have any further questions or concerns!